Past due debt full#
Past due debt series#

Past due debt series#

Dunning Letter: A collection letter or series of letters, sent to past due or delinquent debtor with the purpose of receiving immediate payments.

Debtor: the individual, in this case the student, who owes a balance.

These fees are assessed up to 30% of total delinquent debt.

Collection Fees: Fees assessed for costs incurred by the collection agency activity and efforts to collect delinquent debts on behalf of SSU.

Collection Agency: an outside third party that acts as an agent to the University, responsible for the collection of delinquent debts for a fee or percentage of the total amount that has been referred.

We understand this process uses terms related to collections activities that you might not be familiar with. This account process removes the charge from the Salem State books, however, the balance will remain until paid in full. Write Off: After five years, if a balance remains it may be written off. It is also added to the state intercept program. Holds and Fees: A hold is placed after the add/drop period when a balance remains and monthly late fees are applied.Ĭollection Letters 1-3: If a balance remains, a letter is mailed home AND a monthly statement is emailed to your SSU address alerting you to a balance.Ĭollection Letter 4: If payment is not made, accounts are transferred to a collection agency approved by the state. Monthly Statements: sent out by email monthly if a balance is due. Spring tuition bills are due the second Wednesday of January.

Fall tuition bills are due the second Wednesday of August.

Sent out, by email, approximately one month prior to the term start.

If you feel that you are being charged incorrectly, you should contact the collections department. Once you receive the notice that your account has been transferred to a collection agency, all payment arrangements must be made through that collection agency. Any balance that is past due will proceed through the collection process and subsequently be referred to an outside collection agency.

For additional information on the Financial Responsibility Agreement, click here.Īll students can work with our Collections Department to manage their past due balance. The agreement states that all students agree to pay all charges on their student account. Special exceptions may be considered by emailing students are required to sign a Financial Responsibility Agreement. When a receivable becomes past due a financial hold is placed that prevents students from registering for future terms, accessing official transcripts and/or receiving their diploma until the balance is paid in full. A receivable becomes past due if payment is not received by the payment due date. Any amount owed to the University including, but not limited to, tuition, fees, room, board, and loans, is considered a receivable to the University.

Past due debt full#

Students are responsible for payment in full of charges they incur by the due date. As a state institution, we are required to follow guidance set by the Commonwealth of Massachusetts on collection practices. Salem State University’s Collections Department’s responsibility is to collect past due student account balances and delinquent Perkins and Nursing loans.